Channels Internal Communication & Alerting Software

Channels by Telelogos transforms every employee workstation into a powerful, direct communication channel. Designed to integrate seamlessly into existing workflows, Channels delivers targeted, unmissable messages—whether for daily updates, urgent alerts, or corporate announcements—directly to employees’ desktops and mobile devices, without requiring them to adopt new tools or change their habits.

1. Direct, Unmissable Communication

Channels ensures your messages are seen by leveraging multiple communication vectors on the workstation:

• Push Notifications: Send targeted information directly to employees’ desktops. Employees can choose to explore further or dismiss the notification, but the message is always delivered.
• Lock Screens: Utilize the Windows lock screen—a space seen multiple times a day by all employees—to display non-urgent, repetitive messages (images, text, or corporate updates).
• Desktop Backgrounds: Standardize and update desktop wallpapers to inform employees and convey your company’s image, both internally and externally. Backgrounds are visible not only to employees but also to clients and colleagues during screen sharing.

2. Urgent Alerts That Cut Through the Noise

In critical situations, Channels delivers priority or urgent messages directly to workstations, overriding all other applications to ensure the message is seen immediately. This feature is ideal for emergency notifications, such as evacuation alerts, security breaches, or IT outages, where every second counts.

3. Targeted and Scheduled Messaging

With Channels, you control who sees your messages and when. Target specific departments, teams, or locations, and schedule messages for immediate or future delivery. This precision ensures that communications are relevant, timely, and effective, without overwhelming employees with irrelevant information.

4. Seamless Integration with Existing Workflows

Channels integrates effortlessly with your organization’s current tools and processes. There’s no need for employees to learn a new system or adapt their routines—messages appear directly on their workstations, ensuring minimal disruption and maximum engagement.

5. Visual and Impactful Communication

Leverage the power of visual communication to reinforce important messages. Channels allows you to display messages on desktop backgrounds or lock screens, ensuring they are seen and remembered throughout the day. This is particularly effective for promoting cybersecurity best practices, corporate values, or safety protocols.

6. Real-Time Statistics and Read Receipts

Track the delivery and acknowledgment of your messages with comprehensive, real-time statistics. Channels provides detailed reports on message reception and read status, allowing you to measure the effectiveness of your communications and ensure accountability.

7. Support for Employee Engagement and Feedback

Channels is not just a one-way communication tool. It also supports employee engagement by enabling feedback collection through surveys, polls, and interactive messages. This fosters a culture of transparency and involvement, making employees feel valued and heard.

8. Reliable Even in Crisis

Unlike traditional email or internal messaging systems, Channels operates independently of your internal network. This ensures that your alerts and communications are delivered even during network outages or cyberattacks, making it the ideal solution for crisis management and business continuity.