Business value of IoT and CRM integration:

Automation of data acquisition from IoT devices helps collect more data, including that from remote or hard-to-reach locations;
Different data types, regarding the business requirements — physical and chemical parameters, moving object coordinates, video stream, transaction data, etc.
Saving infrastructure costs on cloud storage that is compliant with strict data security standards;
Easy expanding and scalability: new objects are added by IP;
Automatic report generation and delivery to responsible persons;
Acquired data can be used for further processing, such as: state detection, predictive analytics, etc., including data processing with third-party applications.

IoT devices data integration for Dynamics 365

by WaveAccess2