Benefits Concierge

A conversational experience to deliver support and lead generation for group benefits organizations, connected seamlessly to personalize advisory and offers. Configure once for your organization, and deploy on any digital channel - from web, mobile, to voice channels. Support over 20% of service centers' volumes. 
Configure with ease by identifying the knowledge sources that deliver answers to FAQs. Benefits support workflows include natural language support for how to use benefits, understanding what is covered, and following up on claims. Deliver benefits support and guide lead generation with greater empathy and efficiency.