VerbumCall: Revolutionizing Over-the-Phone (OPI) Multilingual Communication

In today’s interconnected world, seamless communication across languages for Customer Experience (CX) is no longer a luxury, it’s a necessity. Enter VerbumCall, the cutting-edge AI-powered solution from OneMeta that transforms how businesses connect with their customers, teams, and partners globally via their contact center operations.

Designed to tackle the challenges of language barriers, VerbumCall delivers real-time translation and transcription in over 130 languages, ensuring that no conversation is ever out of reach. Whether you're managing customer service inquiries, coordinating international teams, or enhancing client experiences, VerbumCall empowers you're customers and agents to understand and be understood, instantly.

Key Features and Benefits

Real-Time Translation & Transcription
Communicate effortlessly across language divides with instant, accurate translations and transcriptions in over 130 languages via Over-the-Phone (OPI) interpretation. VerbumCall supports both voice and text, enabling smooth interactions without delays.
Seamless Integration
Easily integrate VerbumCall into your existing workflows, from contact centers to business communications platforms, ensuring minimal disruption and maximum efficiency.
Multilingual Agent Augmentation
Empower your customer service teams to handle queries in multiple languages, reducing the need for costly multilingual hires while improving response times and customer satisfaction.
Scalability for Global Operations
Whether you're a small team or a global enterprise, VerbumCall scales effortlessly to meet your needs. It’s built for high-demand environments like contact centers, healthcare, and government services.
Security You Can Trust
VerbumCall is designed with enterprise-grade security, including Zero Trust Architecture and compliance with stringent regulations like SOC2, HIPAA, GDPR and ISO 27001, ensuring your data remains private and protected.
Cost Efficiency
Replace traditional interpretation services with a more cost-effective solution. VerbumCall reduces the cost of hire and retention of employee challenges by ensuring always on-demand language availability at a fraction of the cost.

Transforming Key Industries

Enterprise and BPS Customer and Service Desk Support: Deliver exceptional service by breaking down language barriers. VerbumCall enables your team to assist customers in their native language, boosting satisfaction and loyalty.

Healthcare: Improve patient care and outcomes by facilitating clear communication between providers and patients in real-time. Perfect for hospitals, telemedicine, and multilingual communities.

Government & Public Services: Enhance inclusivity and accessibility for diverse populations with instant multilingual support for public-facing services.

E-commerce: Engage customers worldwide by enabling multilingual support, driving conversions, and building trust.

Travel & Hospitality: Delight your guests with personalized, language-specific experiences, whether they’re booking a service or requesting assistance.

Why Choose VerbumCall?

Cutting-Edge AI Technology: VerbumCall is powered by advanced AI models that continuously improve, ensuring industry-leading accuracy and performance.
User-Friendly Experience: Easy to use, deploy, and scale - VerbumCall requires no specialized training for your teams.
Global Reach, Local Impact: From large enterprises to small businesses, VerbumCall bridges the gap between global ambitions and local execution.

Experience the VerbumCall Difference

With VerbumCall, you’re not just overcoming language barriers - you’re creating deeper, more meaningful connections. Unlock new markets, enhance customer satisfaction, and drive operational excellence with a solution that’s as innovative as it is reliable.

Let VerbumCall help your business thrive in a multilingual world.

Contact us today to learn more or schedule a demo.

https://www.wetransact.io/

VerbumCall (copy)

by OneMeta Inc.