Lily AI — the trusted vertical AI solution for the world’s largest retailers and brands — is on a mission to empower meaningful and inspiring connections between consumers and retailers. We believe a purchase is much more than a transaction — it’s a moment of discovery and delight, helping people embrace their uniqueness and express themselves with confidence and joy.

As a female-founded technology company, we are dedicated to bridging the gap between merchant-speak and customer-speak. While a merchant might refer to a product as “Stay-in-Place Flawless Wear Cashmere Matte Foundation,” their everyday consumer is shopping for a ‘lightweight summer foundation.’ Leveraging computer vision, natural language processing, machine learning and large language models, we bring the two together, enhancing shopping experiences by injecting actual consumer language throughout the retail technology ecosystem so people can discover what they need and want. By addressing the disconnect at its root — at the product level — Lily AI positively impacts results across the entire retail value chain, from product design, assortment planning and demand forecasting to site search, filters and facets, SEO/SEM, retail media and beyond. As a foundational solution layer, Lily AI enhances the entire customer journey.

Trained on 300+ state-of-the-art fine-grained classification models with over 3 billion retail and consumer data points, Lily AI is purpose-built for enterprise retail, with solutions tailored for retail workflows and end-to-end operations. Interoperable with leading eCommerce platforms, Lily AI never requires a brand or retailer to rip and replace their existing tech investments. Instead, Lily AI maximizes the effectiveness of those solutions resulting in 8-9 figure revenue uplift through improved product attribution, enhanced discovery, and higher customer conversion.

At Lily AI, we are committed to delivering exceptional results. When we engage with our clients, we collaborate to understand both their strategic priorities and near-term business objectives, and subsequently implement the solutions that will deliver the fastest speed to impact. Our customers see significant improvement in content quality scores, onsite search conversion, minimized null searches, increased discoverability through better recommendations, filters, and facets, improved SEO and SEM performance, and much, much more. Combined, these solutions result in measurable, material impact on topline revenue in addition to improving customer experience and inspiring repeat purchase visits over time.

Specifically, Lily AI allows global retailers and brands to:

Improve the overall digital shopping experience — nurturing more engaged shoppers with higher eCommerce site conversion
Assign 10x more attributes for each product — from formulation to color family, from benefits to occasion, seasonal and even micro-trends, accurately and in harmony with established company-specific content guidelines
Better understand customer shopping dynamics — to inform future product development and assortments as well as to improve demand forecasting

By partnering with Lily AI, retailers can rely on consistent and precise customer-centered product data which will enhance all processes from item set-up to checkout in order to capitalize on the revenue potential of each shopper's visit.

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by Lily AI