FINBOT - Pre-Trained Conversational AI for Banks

Banks have opened up digital channels to engage with their customers. The customer now expect a real time response rate of 24*7 and the banks are been challenged to handle the volume of incoming customer engagements. The MillenniumIT ESP Ai chat bot’s have been pretrained with Natural Language models in the areas of Savings Accounts, loans, leasing, pawning, interest rates, credit cards , internet banking, general FAQ & even integrations to core banking and credit card applications. The bots can even support voice recognition and could be deployed on a banks website, email, facebook messenger and mobile apps. With the given pretrained conversations the deployment time can be reduced to 2 weeks. The Ai chat bot’s have been pretrained focusing on various banking domain related real-world customer engagements spanning from Savings Accounts, loans, leasing, pawning, interest rates, credit cards , internet banking, general FAQ & even integrations to core banking and credit card applications. With this, banks can quickly deploy customer facing chat bots within 1-2 weeks and handle repetitive engagements with minimum human intervention.. Automate repetitive customer engagements & tasks with minimum human intervention. Provide 24*7 customer response on digital channels. Reduce cost for customer facing human agents on digital channels. Gather valuable data insights for future predictions with ongoing customer engagements