https://store-images.s-microsoft.com/image/apps.64029.9ae407c4-d1a9-4cdd-a368-afcdefc55ba1.e9f47025-96ca-46e3-b6b3-8014bd1a63fa.3d37e8d6-f741-4363-b526-87f76c2e1b26

Genpact Cora Case Manager

by Genpact

An Azure-based solution using the Cora Orchestration iBPMs platform

An Azure-based solution using the Cora Orchestration iBPMs platform, enhances productivity, accuracy, efficiency, accessibility, and collaboration in case management. It automates case creation, streamlines processing, and offers advanced data reporting and analytics. This solution maximizes productivity, reduces transaction costs, ensures high quality and accuracy, and delivers near 100% compliance with SOPs while enforcing SLAs.​

Configurable system with predefined business templates ​Multiple channel communication​ Incorporation of GenAI and Document Intelligence ​Analytics and reporting ​Automation and integration​ Automated case life-cycle management
​User experience ​Azure/SaaS

Out-of-the-box capabilities with ongoing improved productivity value from day one

Predefined templates based on Genpact domain expertise enable quicker configuration and delivery​

End-to-end operation excellence: from talent and knowledge to tools and support

​Established SaaS operation with experienced delivery and support teams ​Leverages proven Azure eco-system: GenAI, machine learning, security, integration, & Power platform capabilities

At a glance

https://store-images.s-microsoft.com/image/apps.62445.9ae407c4-d1a9-4cdd-a368-afcdefc55ba1.e9f47025-96ca-46e3-b6b3-8014bd1a63fa.1a4d743d-5fca-402b-aead-c59cce6387c0
https://store-images.s-microsoft.com/image/apps.20212.9ae407c4-d1a9-4cdd-a368-afcdefc55ba1.e9f47025-96ca-46e3-b6b3-8014bd1a63fa.bf4149db-8a88-488d-981f-f93dc8c038b3