SOLUTIONS

ServiceChannel Platform

Keep your business locations in top shape without the headache, with the #1 facilities management software platform.

ServiceChannel simplifies maintenance and repairs, ensuring every customer experience is outstanding. Our Platform lets you see and manage all tasks in one place—from HVAC to plumbing. Automate work orders to focus more on your customers, not on waiting for repairs.

Service Provider Marketplace

Reduce facility downtime and costs by working with the top providers in every trade and region, based on actual performance data from our Marketplace.

With our network of proven service providers, you'll handle urgent issues quickly, control costs, and avoid overpaying. So, whether it’s expanding to new locations or just maintaining the current ones, ServiceChannel keeps your operations smooth and cost-effective.

ServiceChannel Managed

Take the hassle out of managing your business locations with ServiceChannel Managed. Our 24/7 services handle everything from work orders to service provider management, so you don't have to.

As your needs evolve, our services scale with you. And as you open new locations, we source top-notch service providers known for their reliability and cost savings. With up to 80% faster service delivery and 30% lower costs, ServiceChannel Managed ensures you get the best value and performance, freeing you to focus on your core business.

CUSTOMERS

Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries.

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retailers, grocery, restaurants, convenience stores, healthcare chains, banks, storage, and fitness clubs.

BENEFITS

ServiceChannel makes it easy for your team to deliver an outstanding customer experience at every location.

With a simple process for requesting service, you can keep your locations in top-notch shape and keep your customers happy. By automating the work order process, you can focus on serving customers while keeping your business running smoothly and proactively.

• Save time for your operations team with everything they need to request service and check on the status of repairs in one place.

• Reduce facility or equipment downtime and costs by working with the top providers from our service provider network, all picked based on their proven track records.

Get your repairs done faster to avoid lost sales and disappointed customers.

Spend less time waiting for repairs and maintenance to get resolved and get your equipment repaired faster by automatically dispatching the right service provider for the job.

• See what’s happening at every location from wherever you are with the ServiceChannel Mobile app.

• When your equipment needs repair, it’s as simple as scanning the QR code on an asset tag. The right provider gets dispatched, and they know what to repair and the parts to bring.

ServiceChannel keeps your repair and maintenance costs under control by ensuring you never overpay.

No more surprise invoices. See all your repair and maintenance costs in one place, so you know where you’re spending the most and where you could save.

• Find the most cost-effective provider for the job based on their actual prices by searching the ServiceChannel Marketplace.

• Our platform automatically routes work that’s covered under warranty to the right provider — so you never miss out on free fixes.

ServiceChannel Facilities Management Software and Services

by ServiceChannel