Duck Creek Claims

Drive the Future of Claims

Duck Creek Claims is a comprehensive claims management solution that helps insurers manage the entire claims lifecycle – from first notice of loss to settlement – in a single integrated solution. Whether the claim is a routinely cracked windshield that is straight-through processed or a complex workers’ compensation liability claim, our software provides all of the workflows, reports, integrations, and user experiences needed to increase the efficiency of your claims operations, reduce loss costs, and improve customer satisfaction.

Duck Creek Claims provides pre-built, end-to-end claims workflows that enable high-touch to no-touch claim handling. Implement dynamically-guided workflows, rule-driven automation, personalized user interfaces, and data enrichment to automate processes where needed, and empower claims employees to focus on customer service to deliver desired claims outcomes.

Deliver personalized, transparent, and effective communications with policyholders and claimants via their preferred channels. Whether they are looking to engage with you by phone, email, text, mail, web, or mobile app, our APIs enable you to meet them on their terms, maintain empathy, and reassure them during stressful times.

With Duck Creek Claims, we provide continuous software updates, so you can always be on the latest technology and ready to pursue any business opportunity. Take advantage of new features as soon as they’re available, leverage our low-code configuration tools, deploy changes rapidly, and focus on innovation.