Order Management. Simplified.

Deck Commerce Order Management System (OMS) simplifies the complex processes that happen after an order is placed on a brand's or retailer's D2C selling channels through fulfillment. Through the Deck Commerce extension, your orders will import into Deck Commerce in real-time from your storefront and marketplace platforms, such as Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify Plus, Amazon, and more. OMS giving all teams a single view of all orders to reference and service orders throughout the entire order lifecycle.

No more layering dozens of extensions or customizing ERPs to service, process, and fulfill orders — Deck Commerce simplifies managing shipments, settling payments, servicing customers, processing returns, and more. From automated workflows to smart routing and inventory logic across multiple warehouses, 3PLs, and omnichannel-enabled stores, Deck Commerce streamlines everything from checkout to doorstep or BOPIS/curbside pickup.

With Deck Commerce Order Management System:

Automatically process up to 98% of orders
Grow omnichannel, multi-brand, and global revenue
Reduce need for outsourcing and internal team bandwidth for OMS maintenance

The Power of OMS

Accurate Inventory

Aggregate & update available-to-sell inventory in real time
Allocate inventory % to specific channels
Set SKU-level safety stock

Automated Workflows

Orders aggregate from all channels and up to 98% are automatically processed (inventory, transactions, fulfillment) as business rules are met
Automated order processing for even the most complex workflows like preorders, backorders, grace/remorse period, digital items, subscriptions, bundles, kits, pick your delivery date, returns, cancellations, etc.

Streamlined Transactions

Automatic triggers for payment, email, SMS, fraud, loyalty, store credits, & other transactions throughout the entire order lifecycle
Tokenization with payment gateways (Adyen, BrainTree, Apple Pay, Cybersource, PayPal, Klarna, etc.)

Profitable Fulfillment

Smart fulfillment routing to intelligently source multiple warehouses, 3PLs, drop shippers, store locations, etc.
Configurable capacity, priority, proximity, consolidation, and split shipments rules

Omnichannel Excellence

Expose store-level inventory to consumers for BOPIS and curbside pickup
Turn stores into micro fulfillment centers with ship-from-store routing and tools
Native store fulfillment portal to guide associates through pick-pack-pickup and pick-pack-ship steps

Deck Commerce Order Management System

by Deck Commerce