https://store-images.s-microsoft.com/image/apps.16684.f02d3b6d-f0a7-4e2a-93ef-2ada54c20b15.4cbf00c4-ab91-4b84-b03d-5a1c5f0e84ad.4a457b2e-2a1f-406c-910d-649000920c71

Recordia UCaaS compliance Recording

by Comunycarse

Recordia is a complete, Microsoft certified, cloud-based recording solution

Recordia is a complete, Microsoft certified, cloud-based recording solution for all communications in Microsoft Teams that enables you to meet the most important compliance regulations.

  • Unified and integrated interface: Without the need to switch between applications, grant pause, detect, restart, and replay access as needed, all within Microsoft Teams.
  • Capture any interaction: Capture internal, external, and mobile interactions, as well as remote interactions with Microsoft Teams users. Capture all modes of communication, whether audio, video, screen sharing, and/or chat.
  • Automated recording announcement: Automatically play a recording announcement at the beginning of the call, either through an on-screen message or a pre-recorded voice-over.
  • On-Demand Recording: Gives your organization the ability to only record what you need when you need it directly within the Teams platform.
  • Intelligent Analysis: Leverage interaction data to gain valuable business insights.
  • Simplified Management: We offer cloud deployment with automatic provisioning and auto-scaling.
  • Roles and permissions: Take full control of the management of your interactions and determine customized recording and access privileges for each user.

WHY CHOOSE RECORDIA?

Recordia provides the most robust and universal compliance available for recording interactions, ensuring:
  • Compliance for every industry: Including GDPR, PCI DSS, HIPAA, FCA, Dodd-Frank, MiFID II,
  • Military-grade security: End-to-end encryption and access control. AES 256-bit rotating encryption methodology..
  • Convergent Interface: Centralized dashboard for call management transcription, and analysis.
  • The authenticity and transparency, thanks to HASH fingerprinting, of each interaction, remaining unaltered from end to end.
  • Data privacy and compliance-focused solution Ensures that recorded data is securely stored and accessible only to authorized personnel, meeting industry-specific regulations and data privacy requirements.
  • Retrieve and share all interactions, retrieving the trace of interactions at any time.
  • Call Summaries and Analytics: Automatically generate summaries of customer calls, making it easier to track past interactions and respond quickly to ongoing inquiries. Additionally, AI-driven analytics can uncover trends in customer sentiment, frequently asked questions, and compliance-related behaviors.

At a glance

https://store-images.s-microsoft.com/image/apps.25399.f02d3b6d-f0a7-4e2a-93ef-2ada54c20b15.4cbf00c4-ab91-4b84-b03d-5a1c5f0e84ad.58a341d3-e6db-4b7f-b39a-e3524337627d
/staticstorage/linux/20250308.1/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.47937.f02d3b6d-f0a7-4e2a-93ef-2ada54c20b15.4cbf00c4-ab91-4b84-b03d-5a1c5f0e84ad.2e5b92fe-6f1c-410c-939c-8f68f337fa80