https://store-images.s-microsoft.com/image/apps.28564.8d8951fc-d73b-47de-83a9-b01f88732e08.4d81904c-9e7a-486e-9357-8078af305a39.d43d6fd9-c18e-4120-afd8-a97f14522d16

CleverTap

by CleverTap

CleverTap is an all-in-one engagement, personalization, and analytics platform to maximize LTV

CleverTap: The All-In-One Platform for Customer Engagement and Personalization


CleverTap is an AI-Powered, enterprise-grade customer engagement platform that combines real-time analytics, advanced segmentation, and state-of-the-art orchestration to help brands deliver hyper-personalized experiences across every touchpoint of the customer journey. Recognized as a leader by both Forrester and Gartner, CleverTap empowers teams to analyze customer behavior, generate actionable insights instantly, and achieve meaningful growth through seamless, in-moment, in-flow engagement.


Key Benefits & Capabilities :
    1. Clever.AI: A next-generation engine designed to build the future of customer engagement and personalization, helping you predict customer behavior, optimize campaign strategies, and deliver impactful interactions at scale.
    2. Real-Time Analytics and Insights: Quickly identify customer trends, behaviors, and drop-off points with actionable dashboards, helping you optimize product experiences and marketing campaigns on the fly.
    3. Omnichannel Personalization: From in-app push to email, SMS, web push, and 15 other channels, orchestrate consistent and contextually relevant messaging at scale.
    4. Customer Journey Optimization: Precisely target segments, dynamically personalize content, and automate experimentation to discover what resonates best with each audience.
    5. Lifecycle Management: Engage customers at every stage—from onboarding and activation to retention and re-engagement—ensuring a cohesive, frictionless experience that drives loyalty and revenue growth.
    6. Enterprise-Ready Platform: With robust security, compliance, and scalability, CleverTap supports companies of all sizes, from high-growth startups to Fortune 500 enterprises operating across industries and geographies.

How It Helps Different Teams
    • Growth Marketers: Streamline multichannel campaign creation, run predictive recommendations, and iterate rapidly with built-in A/B and multivariate testing.
    • Product Managers: Gain a holistic view of customer journeys, surface hidden roadblocks, and improve feature adoption through data-backed insights.
    • Customer ExperienceTeams: Elevate customer lifetime value and reduce churn with tailored engagement strategies powered by advanced segmentation and real-time triggers.

Pain Points Addressed :

  • Unhelpful Personalization: Harness AI-powered campaign orchestration to deliver individualized messages that convert at higher rates.

  • Siloed Channel Engagement: Launch cohesive, cross-channel campaigns without juggling multiple platforms or incomplete data sets.
  • Missing Actionable insights :
      • Data Fragmentation: Consolidate customer data into unified profiles that reflect both historical behavior and real-time interactions.
      • Actionable / Native Capabilities

At a glance

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https://store-images.s-microsoft.com/image/apps.22369.8d8951fc-d73b-47de-83a9-b01f88732e08.4d81904c-9e7a-486e-9357-8078af305a39.fe6dc86d-6086-4aad-85bd-35bead5ba25c
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https://store-images.s-microsoft.com/image/apps.35464.8d8951fc-d73b-47de-83a9-b01f88732e08.4d81904c-9e7a-486e-9357-8078af305a39.c6835b4d-d803-4689-9064-ada69fe39a98
https://store-images.s-microsoft.com/image/apps.48759.8d8951fc-d73b-47de-83a9-b01f88732e08.4d81904c-9e7a-486e-9357-8078af305a39.ed6684d3-346e-49b4-9bd2-49f1527e4831
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