SymbioSys eApplication-as-a-Service
by C2L BIZ SOLUTIONS PVT LTD
Configurable application capture to enhance customer experience & collaboration for quick sales win
SymbioSys eApplication-as-a-Service is a powerful service that enables the insurer to easily configure and customize e-Application form. It supports single/joint/multiple lives with validations driven by the product configurator. It comes with a configurable process flow and a configurable reflexive questionnaire for capturing health and lifestyle details. The service also enhances the customer and distributor experience thru remote customer collaboration, document capture and auto-validation, eSignature while maintaining the physical distancing using their own devices.
It uniquely addresses the Application needs of all Life, Annuity, Pension and Health Insurance carriers, along with necessary regulatory compliance.
Over 3 million applications captured for 24 customers across 9 countries. SymbioSys eApplication has handled a peak volume of over 50,000 applications in a month with over 300 concurrent users.
SymbioSys eApplication-as-a-Service is designed for the global insurance eApplication needs and is proven with unique capabilities like:
- Ability to capture data with validations and necessary contextual documents at source, on diverse platforms in connected and disconnected mode, to meet specific needs of the insurer
- Multi-level reflexive questionnaire to capture health and lifestyle details
- Ability to provide a single page eApp view for easy review of captured data
- OCR integration to validate data on the captured documents
- Ease of payment integration to collect first premium
- Handshake seamlessly with digital ecosystem with ready real time API interfaces.