AI for IT Operations

Drawing on 20 years of expertise in IT Operations – as well as its early-adopter expertise in Artificial Intelligence (AI) -- Atlas Systems created its own flexible AIOps platform. Atlas AIOps can easily ingest log data from devices and monitoring applications, identify anomalies, predict issues, identify root causes, and recommend solutions.

What We Offer:

The Atlas AIOps platform – hosted in Azure - captures logs from various IT devices and monitoring applications and leverages them to predict issues before they occur. Through collective intelligence gained from observability data, integration with configuration management databases, hierarchy of devices, and layering all of these with time series, Atlas AIOps can remove noises and identify the precise root cause of the issue.

Atlas AIOps stands out for its exceptional capability to offer the right solutions for IT issues by leveraging a comprehensive knowledge base. This knowledge base is built from years of IT operations experience and includes detailed information on common and OEM-specific errors. It is further enriched by integrating with various ITSM tools. Additionally, Atlas AIOps continuously enhances this knowledge base by systematically documenting all manual resolution logs, ensuring that this valuable information is available for resolving similar issues in the future.

Benefits of Atlas AIOps include:

• Reduction in cost: Predicting issues before they occur and resolving them through collective intelligence
• Improved business continuity: Centralizing self-learning creates a knowledge repository and eliminates single-point failure, boosting team performance.
• Greater productivity: Automating standard procedures, predicting and resolving issues before they become incidents, saves time and effort and frees up the team
• Better MTBF: Improving Reliability and Mean Time Between Failures