Amdocs AR Maintenance & Training

Amdocs AR Maintenance and Training brings together Microsoft's AP5GC core network software, Amdocs software and connectivity as a complete end-to-end offering to enable maintenance and training teams to be more effective. It enables a remote-assist workflow by which field technicians can access centralized expertise to support completion of their service or maintenance task. The remote expert can see what the technician in the field can see, providing support or education, and the task can be documented in real-time. By working with us, maintenance teams can deliver the right solution the first time, and quickly educate field teams to improve service performance.