The traditional Customer Onboarding process has following drawbacks;

Customers need to personally visit the branch/office for KYC
Limited to office hours only
Lost opportunity as customers may dropout in between the lengthy onboarding process
Consuming valuable time of the staff
Reduced product cross selling window
Not secure as the staff may not adhere to std. process for known people

Digital Onboarding represents the core process in which companies and organization incorporate their customers and users in a fast, simple, secure and guaranteed way.

This process, now digitized, can be done completely online and remotely from any device with a camera. Thanks to specific and exhaustive technical and security controls, companies in any sector, including those as sensitive as financial ones, can incorporate new customers and users from anywhere, at any time and through any channel with security and regulatory support.

Digital Customer Onboarding solution not only takes care off the above drawbacks of traditional onboarding process but also offers following benefits;

Paperless Process
Instantaneous
Consent based
Compliant with The IT Act
Non Repuidable
Transparency of usage
Secure
Regulator Friendly

The Customer Onboarding Process is also known as Know Your Customer OR Know Your Client (KYC). These terms, widely know in Banking, Finance, Insurance and related are synonymous with Digital Customer Onboarding, is used in all industries and areas.

Following industry segments among others tend to benefit from Digital Customer Onboarding Solution;

Financial Institutions
Insurance Companies
Telecom Industry
ePayment Services companies
Stock Broking (Securatization) firms

Alpha Finsoft Pvt. Ltd. is a Fintech Company based out of Mumbai, India. Our Digital Customer Onboarding platform called as INDO-FinNET is regarded as one of the best solutions in its class. It is 100% compliant with the regulatory norms. The solution is used by some of the well know organisation in India such as Star Union Dai Ichi, Aditya Birla Money, HDFC Securities, DCB Bank, HDFC Mutual Fund, Birla Sun Life, COSMOS bank, HDFC Home Loans to name but a few.

The solution is available both as a License or as Cloud Model (Pay Per Use).

INDOFinNET Digital KYC and Customer On-Boarding

by Alpha FinSoft Pvt. Ltd.