BankBuddy is a Cognitive banking platform that combines bots, workflow automation, AI Recommendations, Machine vision and natural language processing to enable intelligent interactions to help banks and financial institutions with customer experience management, hyper-personalization & operations automation.

· Benefits

- Ubiquitous presence across digital channels (voice and chat bots)

- Personalised customer experience

- Higher conversion, cross sell and upsell

- Frictionless customer journeys

- Lower cost to serve

· Pre-built journeys : - Loans - Accounts - Cards - Remittance

· AI Models : Recommendation system - Cross sell - Upsell - Churn prevention

· Retail banking Natural Language processing engine

· Computer vision - Document reader - Authentication - Emotion detection

· Speech - ASR - TTS - Authentication

· Channels : Whatsapp - Facebook Messenger - Telegram - Twitter - Website - Internet Banking - Mobile Banking

BankBuddy Digital Banking

by Affinsys Ai limited