https://store-images.s-microsoft.com/image/apps.53853.171f2ca3-dcfa-4706-8864-eba648569d18.86015f58-3767-4548-8a8f-f551163536d9.a4f49039-8f9e-4b33-a05d-ce4bcb398977

Industrial - Frontline Worker Agent

by SymphonyAI

Empowers frontline teams with AI-guided SOPs and real-time troubleshooting tools.

The Frontline Worker Agent empowers frontline teams with AI-guided SOPs, safety protocols, ticket assignment, and real-time troubleshooting. Integrated with IRIS Foundry, the agent surfaces context-aware instructions and connects workers with experts when issues arise.

Key Capabilities:

AI-Guided Standard Operating Procedures
Delivers step-by-step, context-aware work instructions tailored to specific tasks and equipment conditions.

Safety Incident Detection & Response
Monitors for safety hazards via sensor integrations, issuing real-time alerts and guiding workers through response protocols.

Expert-on-Demand
Connects workers with remote experts for live troubleshooting, sharing data and video feeds for rapid issue resolution.

Task & Ticket Management
Automatically assigns and tracks tasks, prioritizing critical tickets and surfacing real-time status for supervisors and teams.

At a glance

https://store-images.s-microsoft.com/image/apps.44186.171f2ca3-dcfa-4706-8864-eba648569d18.86015f58-3767-4548-8a8f-f551163536d9.d3e1b834-c989-4b97-bd8e-5b2f839cf263