TraqueX – Seamless Task Management, Real-Time Visibility
by Samyak Infotech
Optimize field operations and improve efficiency with comprehensive engineer tracking solutions.
TraqueX is a powerful, cloud-based SaaS solution designed to effectively manage, monitor, and optimize the activities of field agents, sales representatives, customer support teams, and delivery personnel. By providing real-time visibility, task management, and comprehensive reporting, TraqueX helps streamline operations, boost productivity, and enhance customer satisfaction.
Key Features:
Real-Time Agent Tracking
- GPS-based live location tracking
- Offline data caching
- Real-time updates and map integration
Task Management
- Task creation, assignment, and execution
- Real-time status updates
- Streamlined task oversight
· Detailed task dashboards
- End-of-day summaries
Order Management
- Centralized order handling
- Order creation, dispatch, and tracking
- Detailed order insights
Collection Management
- Comprehensive collection tracking
- Proof-of-payment documentation
Expense Management
- Digital expense submission
- Categorization and approval workflows
- Expense analytics
Employee Management
- Easy employee onboarding
- Centralized employee database
Customer Management
- Integrated customer directory
- Centralized client information
Security & Safety
- Geofencing and alerts
- Protocol adherence tracking
Reporting & Analytics
- Performance analytics reports
- Automated data collection
Mobile App
- Comprehensive app for field agents
- Attendance, task management, expense reporting
Integration Capabilities
- CRM, ERP, inventory management integrations
HRMS
· Attendance Management
o Real-time clock-in/out via mobile or biometric
o Geo-tagged and time-stamped logs
· Leave Management
o Leave application and approval workflow
o Leave balance tracking and history
· Shift & Roster Management
o Create shifts, assign rosters, and manage shift-based attendance
· HR Reports & Analytics
o Attendance reports
o Leave summaries
o Exportable data for payroll/HR teams
· Biometric Integration
o Seamless sync with biometric devices
o Accurate time tracking and attendance
Industries Served
- Field Service Management
- Sales Force Automation
- Delivery & Logistics
- Retail & Merchandising
- Security Services
- Emergency Response Teams
- Infrastructure Maintenance
- Construction & Engineering
Benefits to Your Organization
-> Reduced manual errors -> Increased agent productivity
-> Real-time business insights -> Enhanced operational efficiency
-> Enhanced customer satisfaction and loyalty -> Improved accountability
-> Cost optimization and control