Agent Force

AgentForce.ai – Autonomous Sales and Customer Engagement on Azure

Empower marketing, sales, and customer success teams with AI-driven automation, personalized engagement, and secure CRM integration through Microsoft Azure.

Overview

AgentForce.ai is an AI-powered digital worker platform built on Microsoft Azure that automates outreach, engagement, and customer communication across marketing, sales, and service operations. It securely integrates with Dynamics 365, Outlook, and third-party CRMs to deliver intelligent, personalized engagement at scale while maintaining compliance with enterprise governance standards.

Key Capabilities

• Autonomous Outreach: Automates communication cycles including follow-ups, onboarding, and feedback collection.
• Contextual Intelligence: Personalizes interactions based on customer profiles, behavior, and engagement history.
• Workflow Integration: Seamlessly connects with Dynamics 365, Outlook, and major CRM platforms through secure APIs.
• Analytics & Insights: Monitors engagement performance, provides real-time dashboards, and recommends next-best actions.
• Security & Compliance: Built on Azure with enterprise-grade encryption, audit controls, and regulatory compliance.

Business Value

✔ Boost sales efficiency with automated, intelligent outreach and follow-ups.
✔ Enhance customer experience through personalized, timely engagement.
✔ Improve conversion rates using AI-driven insights and recommendations.
✔ Reduce manual workload and improve collaboration across teams.
✔ Ensure enterprise data security and compliance with Azure-native governance.

Industry Fit

• Financial Services
• Manufacturing
• Retail & E-Commerce
• Telecommunications
• Technology
• Professional Services
  
  

Ideal Users

• Marketing Teams
• Sales Operations Managers
• Customer Success Leaders
• Enterprise Growth & Engagement Teams
  
  

Why Choose AgentForce.ai

• Azure-Native: Integrates deeply with Microsoft Dynamics 365, Outlook, and Azure services for seamless operations.
• AI-Driven Engagement: Leverages intelligent agents to automate outreach and personalisation at scale.
• Secure & Compliant: Delivers enterprise-grade encryption, governance, and audit readiness.
• Scalable & Adaptive: Designed for mid-to-large enterprises seeking scalable customer engagement automation.