https://store-images.s-microsoft.com/image/apps.4750.836fcaed-e954-43c8-a2f0-b7661f0add20.96b1f83f-f0a3-43e9-bba9-32ac96360e7f.94257c68-0aa7-4561-a77f-99a30589c78e

Hampton (SaaS)

by IMPERIUM DYNAMICS LLC

Manage IT cases, tickets, and SLAs with automated support and knowledge base.

Hampton is an IT Service Management solution on Dynamics 365 that enables IT teams and helpdesk staff to manage cases, tickets, and SLA compliance efficiently while leveraging automated support and a centralized knowledge base. It empowers organizations to streamline workflows, enhance collaboration between IT and development teams, and resolve issues faster. Hampton addresses the challenges of high-volume support requests by ensuring timely ticket resolution, maintaining SLA adherence, and reducing dependency on IT staff for routine inquiries, improving overall productivity and user satisfaction.

At a glance

https://store-images.s-microsoft.com/image/apps.40133.836fcaed-e954-43c8-a2f0-b7661f0add20.96b1f83f-f0a3-43e9-bba9-32ac96360e7f.41e9f49a-8491-4902-b017-d7f26bf9d2ce
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https://store-images.s-microsoft.com/image/apps.15952.836fcaed-e954-43c8-a2f0-b7661f0add20.96b1f83f-f0a3-43e9-bba9-32ac96360e7f.7bacc50e-9ece-4aa3-ac0a-b82e39084df6
https://store-images.s-microsoft.com/image/apps.35.836fcaed-e954-43c8-a2f0-b7661f0add20.96b1f83f-f0a3-43e9-bba9-32ac96360e7f.bbd477ee-2ede-4d72-822f-6faabb9abb2a
https://store-images.s-microsoft.com/image/apps.13962.836fcaed-e954-43c8-a2f0-b7661f0add20.96b1f83f-f0a3-43e9-bba9-32ac96360e7f.b537e64a-04dc-408a-937a-a82979d1550d