Tikit

Tikit is the best way to manage internal support requests using Microsoft technology you already own. It’s a ticketing system purpose-built to work exclusively in Microsoft Teams. Employees can submit, track and resolve tickets without leaving Teams, and our AI ticket deflection capabilities empower employees to solve problems or answer questions on their own. Your employees work in Teams. So should your ticketing system. Install and configure our 30-day free trial in minutes, with guided setup instructions, to start tracking tickets in your Teams conversations today!

• Improve resolution times
• Get control of chat requests
• Strengthen Teams adoption
• Increase employee productivity
• Breakdown cross-departmental silos
• Encourage a more modern support experience
• Implement a more secure solution using Microsoft authentication