https://store-images.s-microsoft.com/image/apps.29889.f52e244a-8f0f-4551-86fc-4ce385120c1c.5646f941-25a5-4bcf-9b6e-c9cdcbfac76c.015c808a-7c4b-413f-937e-ea3e9e44f074

Chat360 - Gen AI powered Omnichannel Customer Experience Platform

by Chat360

Enhance customer interactions with our Gen AI powered Omnichannel Customer Experience Platform.

Chat360 is an AI-powered customer engagement platform that enables businesses to build and deploy intelligent chatbots and voice bots across channels like WhatsApp, Instagram, websites, in-apps and phone calls—all from a single, intuitive dashboard. Chat360 empowers businesses to automate customer support, lead generation, and engagement workflows without writing code. Chat provides support for 120+ languages, seamless integrations with CRMs and payment systems, and real-time analytics.

Chat360 product offerings are as follows:
  • Omnichannel Conversational AI across WhatsApp, Messenger, Instagram, and more
  • Omnichannel Ticketing System for Seamless Support
  • Social Monitoring for Enhanced Brand Engagement
  • AI-Based Live Chat for Real-Time Customer Support
  • Omnichannel Campaigns via WhatsApp, Email, SMS, Google RCS, Facebook, Instagram
  • Voice AI with Multilingual Capabilities



At a glance

https://store-images.s-microsoft.com/image/apps.11647.f52e244a-8f0f-4551-86fc-4ce385120c1c.5646f941-25a5-4bcf-9b6e-c9cdcbfac76c.f08b0d4a-7a2f-478f-8588-51f84fc60414
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https://store-images.s-microsoft.com/image/apps.40261.f52e244a-8f0f-4551-86fc-4ce385120c1c.5646f941-25a5-4bcf-9b6e-c9cdcbfac76c.d87227bd-bfb7-4d1f-b9f8-12cf6580b28a
https://store-images.s-microsoft.com/image/apps.19388.f52e244a-8f0f-4551-86fc-4ce385120c1c.5646f941-25a5-4bcf-9b6e-c9cdcbfac76c.484ea864-31f9-4c8c-a5fd-4b7f8264657c