AudioCodes Live: Voice Calling for Teams Phone

AudioCodes Live for Microsoft Teams is a comprehensive voice enablement solution that delivers a complete calling and contact center experience for today’s hybrid workplace. It provides seamless, scalable Direct Routing connectivity between Microsoft Teams and local PSTN or SIP trunk providers powered by AudioCodes market-leading session border controller (SBC) technology. It also offers the ability to boost productivity and customer experience with add value-added services such as a Microsoft-certified, AI-driven omnichannel contact center built for Teams, meeting intelligence and compliance recording.

Key Benefits

Enterprises looking to consolidate and optimize their UCaaS and CCaaS experience with Microsoft Teams benefit from AudioCodes Live in several ways:

· Complete Solution: Calling, contact center, recording, meetings and productivity apps, all Teams-certified, as well as Devices as a Service.

· Service Automation: Faster deployment, simpler onboarding and self-service management.

· AI Enhancement: Speech-to-text, conversational IVR, analytics and Azure-powered intelligence.

· Security & Compliance: Enterprise-grade encryption and reliability built on Azure.

· Cost Efficiency: Flexible pricing, device bundles and reduced vendor overhead.

· Expertise & Support: Backed by AudioCodes’ 30 years of industry experience and innovation.