RSM Shop Floor Agent for Dynamics 365 Supply Chain

The Shop Floor Agent helps your production teams move faster by turning complex shop‑floor actions into simple conversational interactions. Built for supervisors, machine operators, quality techs, and production leads, the agent streamlines work‑order execution, reduces downtime, and supports rapid exception handling directly within Dynamics 365 Supply Chain.

We designed the agent to eliminate the most common bottlenecks on the shop floor—missing work‑order context, manual data entry, slow exception routing, and delays caused by quality or nonconformance issues. With the Shop Floor Agent, you can ask questions, update statuses, complete tasks, and trigger workflows using natural language. You stay focused on throughput rather than navigation.

You benefit from reduced production interruptions, faster decision‑making, and consistent process execution. The agent provides a guided, conversational experience to help you complete shop‑floor tasks, confirm availability, escalate issues, evaluate equipment or material constraints, and document quality or safety concerns in real time.

Because it integrates directly with Dynamics 365 Supply Chain, you maintain a single system of record while empowering your team with a modern AI-driven experience. The agent helps you improve performance on key metrics such as on‑time production, quality adherence, operator efficiency, exception resolution time, and first‑pass yield.

Whether you operate discrete manufacturing lines, high‑mix production, repetitive assembly, or complex multi‑stage processes, the Shop Floor Agent equips your team with the tools needed to improve production execution, reduce errors, and keep operations running smoothly. You gain a scalable solution that supports your workforce, enhances data accuracy, and strengthens your operational insight.