https://store-images.s-microsoft.com/image/apps.33285.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.59b2b7d4-871b-459a-84a3-3b2d483c6938

RingCentral RingCX for Dynamics 365

by RingCentral RingCX

Smarter customer experiences made simple

Omnichannel customer engagement

  • Handle inbound voice calls, live chat interactions, and more directly from your account within Dynamics 365.
  • Give your agents a complete view of the customer journey so they can serve customers better.

Tight integration with your Dynamics 365 CRM data

  • Quickly identify customers for personalized experiences.
  • Easily create new tickets or update existing ones for faster after-contact work.

Easy to deploy and use

  • Prebuilt integration to deploy in hours, not weeks.
  • Use you browser on any platform (Windows®, Mac®), no software installation is needed.

At a glance

https://store-images.s-microsoft.com/image/apps.36708.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.e788695f-dcc7-4b4f-afa3-b96f58f34b86
https://store-images.s-microsoft.com/image/apps.40092.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.aa2ffae7-9e37-4734-b935-285135316cac
https://store-images.s-microsoft.com/image/apps.39400.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.6645f2c7-01ea-4b7f-8a8f-d77e3c5c9872
https://store-images.s-microsoft.com/image/apps.20279.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.3c8c111f-5c33-4ef1-a27c-268342d7fda7
https://store-images.s-microsoft.com/image/apps.28342.189bbfd6-ab8f-4fdc-8784-fb62234f71ae.ec656ac5-b23a-4be4-bc97-a38bf41cec5f.29ed1e9a-923f-4638-915b-2ac898cda8b6