CATS (Court Access Tracking System)

The Court Access Tracking System (CATS) by In Time Tec is a comprehensive, cloud-based solution designed to enhance the efficiency and effectiveness of legal services provided to inmates within the Department of Corrections (DOC). This innovative system replaces outdated, fragmented software and cumbersome manual processes with a unified platform that optimizes legal workflows across multiple prison facilities. CATS offers several key features, including streamlined process flows for uniform service delivery, centralized data storage to eliminate physical archives, enhanced supervisory tools for greater transparency, and advanced reporting capabilities that transform complex data into actionable insights. The system supports next-business-day responses to all inmate requests and integrates seamlessly with Microsoft 365, compatible with both Chrome and Microsoft Edge browsers.

CATS is specifically designed for DOC staff members who manage and facilitate legal access services for inmates. This includes prison administrators, legal service coordinators, and support staff across multiple facilities. By leveraging CATS, these users can effectively collaborate, manage legal requests, and ensure compliance with the federally mandated Access to Court program. The system is also beneficial for IT staff within the DOC, as it simplifies data management, reduces system maintenance, and offers scalable solutions to accommodate future technological advancements like inmate access to digital tablets and kiosks.

The primary pain points addressed by CATS include the inefficiency and inconsistency of legal service delivery caused by outdated software and manual operations within correctional facilities. These challenges often lead to service delays, data loss, and a lack of transparency as inmates are transferred between facilities. CATS addresses these issues by providing a robust, centralized system that ensures consistent policy adherence and streamlined service delivery across all DOC locations. By improving process efficiency and data accuracy, CATS significantly enhances the quality of legal access services provided to thousands of inmates, fostering better compliance with legal standards, and improving overall operational effectiveness in the corrections industry.

CATS - Court Access Tracking Solution

by In Time Tec, LLC