https://store-images.s-microsoft.com/image/apps.13817.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.3882a42d-5304-42c9-95a1-f83c775cc31a

CleverTap for Microsoft Dynamics 365 Customer Insights

by CleverTap

CleverTap for Microsoft Dynamics 365 Customer Insights – Real-Time Customer Activation

CleverTap is an AI-powered, enterprise-grade Customer Engagement Platform that empowers businesses to deliver hyper-personalized experiences across every stage of the customer journey. This integration connects Microsoft Dynamics 365 Customer Insights – Data with CleverTap, allowing businesses to export unified customer segments and activate them instantly for real-time, multi-channel engagement.

With Customer Insights and CleverTap combined, organizations can leverage AI-driven segmentation and predictive analytics to deliver the right message to the right customer at the right moment — across Push Notifications, In-App Messaging, Email, SMS, WhatsApp, Web Push, and more. CleverTap’s advanced orchestration engine ensures consistent, cross-channel experiences that maximize conversions, retention, and customer lifetime value.


Key Capabilities:

  • Real-time export of AI-enriched customer segments from Dynamics 365 to CleverTap

  • Unified customer profiles combining historical data and real-time behaviors

  • Omnichannel engagement across 15+ channels

  • Predictive analytics and AI-powered recommendations

  • Customer journey optimization and lifecycle marketing automation

  • Enterprise-grade scalability, security, and compliance


Don’t have CleverTap?
You can purchase CleverTap directly from Microsoft AppSource: CleverTap SaaS Offer

At a glance

https://store-images.s-microsoft.com/image/apps.22369.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.2d33f605-d716-4e79-8504-f9caaaf19843
/staticstorage/linux/20250610.5/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.35539.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.1b34ad06-2630-455d-b9da-9b192134338b
/staticstorage/linux/20250610.5/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.22369.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.2d33f605-d716-4e79-8504-f9caaaf19843
/staticstorage/linux/20250610.5/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.34676.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.ffb4871a-78a0-486b-be5f-8e5cbbb46584
https://store-images.s-microsoft.com/image/apps.49000.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.c700489c-b5ad-4cc8-af2a-562a24859e73
https://store-images.s-microsoft.com/image/apps.9184.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.e0e84a04-783a-4221-97f7-ee06b11e871d
https://store-images.s-microsoft.com/image/apps.10445.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.48a11995-f0ce-4adb-9982-df5e02941af8
https://store-images.s-microsoft.com/image/apps.37652.adb95411-b533-4804-bc9f-32b8facbff86.53d7cbb9-36c9-43e0-aaa2-f4c2032ee68c.f339c427-5602-4435-a7bd-026542a4c89f