A Free Customer Service Management Alternative

Case Manager is a free and flexible case management solution to easily manage all your customers, cases, and a knowledge repository without complexity. Built on the Microsoft Power Platform, Case Manager is an ideal alternative to traditional Customer Service Tools. It's user friendly, hassle-free to deploy, and customisable to meet the specific needs of your business.

Whether you're a customer service representative looking for a better way to manage cases, knowledge repository, and more, or a customer service manager requiring insights into team performance, Case Manager is equipped to support your customer service operations - for free.

Who is Case Manager for?

Case Manager is a great customer service tool for organisations that are looking for a more mature approach to managing customers, cases, knowledge repository and more, but don't want the added complexity or cost of enterprise Customer Service Management (CSM) systems. It's an ideal solution for small and medium-sized businesses who want to improve the way they manage customer relationships without the hassle of a large scale CSM migration.

Case Manager provides the core CSM features your team need to effectively keep track of cases, manage knowledge repository, and build customer relationships, all for free. Sounds too good to be true? We promise you it's not.

A Free and Flexible Customer Service Management Tool

Try Case Manager for free, and see how this flexible customer service alternative can help you improve the way you manage cases, knowledge repository and more.

Improve Case Management, Knowledge Management and More

Say goodbye to makeshift CSM tools and legacy systems, and hello to Case Manager, a free Customer Service Management alternative that helps you achieve more.

A flexible and customisable CSM alternative.
Easy to deploy and easy to adopt, with a simple and user friendly interface.
All the core CSM features your business needs without the cost or complexity of enterprise CSM.
An easy way to manage cases, knowledge repository, customer relationships and more.
It's free - meaning no cost or risk to your organisation.

Note: The app is dependent upon Power Platform for which you will require licensing. A one month free trial of Power Apps is available at time of publication.

848 Case Manager Free

by 848 Group