Embrace the future of banking with our Dynamics 365 Customer Experience solution – designed to propel your institution to new heights of success. Schedule a demo now and witness firsthand how we can redefine your customer relationships and supercharge your operational efficiency.

TARGET AUDIENCE:

Tailored specifically for banks and financial institutions, our Dynamics 365 Customer Experience solution caters to the unique needs of the industry.

Whether you're a community bank, a regional player, or a global financial giant, our system scales seamlessly to meet the demands of institutions of all sizes.

TARGET PRODUCTS:

Our solution helps to fully automate processes for:

· Loans

· Deposits

· Credit cards

· Mortgage

· Investments

· Settlement and cash services

· Credit tranches

· Leasing

· Factoring

etc.

KEY FEATURES:

By opting for this solution, you can expect the following benefits:

· A unified database about clients with a comprehensive understanding of the client's complete profile – customer 360 view.

· Intuitive design ensures quick adoption across your team, minimizing training time.

· Intensity and effectiveness of the personal manager's work with the client.

· Analytics of sales for partner products/insurance products, etc.

· Automatic selection of the most relevant banking products for the customer.

· Integrates seamlessly with various banking systems, providing a unified platform for managing customer interactions, transactions, and account details.

· Sales plan prediction capabilities

BUSINESS BENEFITS:

· Time and Resource Savings: By automating routine tasks and optimizing workflows, Dynamics 365 frees up valuable time for your team. This results in increased productivity and allows staff to focus on strategic, high-impact activities that directly contribute to business growth.

· Seamless Operations: The solution ensures a smooth operational flow, reducing bottlenecks and enhancing overall efficiency. This streamlined approach facilitates quicker decision-making processes and minimizes the likelihood of errors.

· Improved Customer Engagement: Dynamics 365 provides rich customer insights, allowing your marketing team to create highly targeted and personalized campaigns. By delivering content and offers that align with individual preferences, you enhance customer engagement, fostering stronger connections between the brand and the audience.

· Brand Loyalty: Personalized marketing efforts build trust and loyalty. Customers appreciate content that resonates with their needs and interests, leading to increased brand loyalty and a higher likelihood of repeat business.

· Focused Efforts: AI algorithms intelligently score and segment leads based on various criteria. This enables your marketing team to prioritize efforts on high-value prospects, ensuring that resources are allocated efficiently. By concentrating on leads with the greatest potential, you maximize the effectiveness of your lead nurturing strategies.

· Increased Conversion Rates: Targeting high-value prospects with personalized approaches increases the likelihood of conversion. AI-driven lead scoring helps identify the most promising leads, allowing for a more strategic and effective lead nurturing process.

To learn more about this offering and receive expert guidance, please do not hesitate to contact our team today.

Effective B2B and B2C Sales of Banking Products

by Awara IT Kazakhstan LLP