Uptail Sunwaves
by Uptail LLC FZE
Commerce payment and loyalty connector with Dynamics 365 for Middle East (Saudi Arabia, UAE)
sunwaves - seamless payment and loyalty integration
Sunwaves is a powerful payment and loyalty connector for Dynamics 365, designed to meet the unique demands of retailers across the Middle East, including Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain, Oman, Egypt, Jordan, and Lebanon. Built for POS, eCommerce, and call centers, sunwaves ensures efficient payment processing and loyalty program management with a plug-and-play approach—keeping all data securely within your system.
Key benefits:
Comprehensive Payment Support – integrates with top payment providers, including Geidea, Intersoft, PAX (AUB), Neoleap, Nami (in progress), Payfort, Tamara, Tabby, Checkout.com, and MyFatoorah, enabling seamless transactions across all supported Middle East markets.
Omnichannel Loyalty Managment – supports loyalty earn and redemption across POS, eCommerce, and call centers with major programs such as STC Qitaf, Mokafaa (Al Rajhi Bank), Mobily (Neqaty), Tasheel, ANB, STC Tamayouz, and Wala One, ensuring maximum customer engagement in Saudi Arabia, UAE, and beyond.
Seamless Payment & Refund Processing – enables pay, cancel, refund, and pay-by-link transactions with sync and async support in POS and eCommerce while ensuring full alignment with Microsoft payment flow.
Full Omnichannel Support – customers can pay by card in POS, pay online, and refund in-store, while earning and redeeming loyalty points across all sales channels.
Enhanced Reconciliation & Compliance – includes a traceability framework in HQ for tracking every payment, ensuring seamless financial reconciliation and troubleshooting.
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