Amdocs eSIM Cloud Platform

The Amdocs eSIM Cloud Platform is a fully cloud‑based, market‑leading solution that enables mobile operators to deliver seamless, digital‑first eSIM experiences across all device types and customer segments. Designed for speed, scale, and simplicity, the platform unifies eSIM activation, orchestration, entitlement, customer support, and lifecycle management—connecting all players in the eSIM ecosystem through a single SaaS environment.

Why Amdocs eSIM Cloud?

Launch Any eSIM Service, Faster

Amdocs enables operators to rapidly introduce new eSIM offerings with minimal integration effort thanks to pre‑built connectivity with major device manufacturers and eSIM SMDP+ vendors. Operators can support all eSIM‑enabled smartphones, wearables, tablets, laptops, and IoT devices right out of the box.

Cloud‑Native, Zero‑CAPEX Platform

Built as a cloud‑native SaaS solution, the platform delivers elastic scalability, automatic updates, and continuous compliance with evolving GSMA standards, as well as Apple, Android and Samsung specifications—eliminating infrastructure and upgrades costs and ensuring long‑term readiness as digital ecosystems evolve.

Built‑In Entitlement Server (Apple, Samsung, Google)

The platform includes a carrier‑grade Entitlement Server that enables:

• Instant device authentication across smartphones, wearables, tablets, and connected devices
• Zero‑touch eSIM provisioning and multi‑device subscription transfers
• Full compliance with Apple, Samsung, and Android entitlement specifications
• Carrier‑grade scale & resilience, supporting millions of entitlement transactions

This ensures seamless activation experiences across cross‑device ecosystems—critical for services like Apple Watch, Samsung Wear OS, and Android companion devices.

Unified Customer Experience

By converging device activation, entitlement, backend integration, and lifecycle management into one environment, operators provide customers with a simple, intuitive, and friction‑free digital journey, from onboarding to subscription management.

Key Benefits for Operators

• Accelerated time‑to‑market for all eSIM‑based offerings
• Lower operational and integration costs with a cloud‑hosted, fully managed service
• Enable customer support for all eSIM and Entitlement Server flows
• Future‑proof readiness aligned with new GSMA standards and device generations
• Unified orchestration & entitlement in a single platform
• Consistent digital experience across all customer touchpoints
• Global‑grade reliability backed by Amdocs’ telecom expertise

Proven at Global Scale

The award‑winning Amdocs eSIM platform already supports dozens of operators worldwide, enabling millions of subscribers to join the digital connectivity era with effortless eSIM onboarding and multi‑device