Personalising the online customer experience has never been more important, but this can be challenging without a clear view of all your customer's interactions. Consolidating data and creating a single view of the customer is central to personalising their experience. Take advantage of this Customer Insights enablement & awareness 1- day workshop, which will provide your organization with the following:

Customer Insights in a Day Training
Architecture design trainings
Hands-on-lab experience
Test drive Customer Insights

The workshop is a hands-on demonstration day focused on attendees who are:

Hands on customer data analysts
Customer data or product owners
People interested in actioning AI/ML driven customer insight

Agenda:

Course Overview
Microsoft ‘Insights’ Products
Customer Insights Overview
Creating a Customer Insights Instance + Labs
Customer Insights Extensibility + Labs

Reach out to us today to learn how Customer Insights can be used to combine disparate data sets to create a 360-degree view of your customers. Pricing is estimated for an in-person workshop, these sessions can also be delivered digitally, depending on your needs.

Customer Insights In a Day (CIAD) - 1 Day Workshop

Velrada

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