Total Managed Workspaces: 12-Month Implementation

Total can help you implement a Lifecycle Services Management solution easily, effectively and practically zero-touch Effective IT lifecycle management can be very time-consuming and costly. Everything has a lifespan, and that’s no different for technology. When an item becomes obsolete it can be frustrating to work with – for you and your customers alike. Our team of experts will make IT lifecycle management hassle-free, ensuring your technology is working at its optimum performance level, so that you can do the same with your people.

How Total Can Help Total can help you make lifecycle management easy, effective and practically zero-touch. When sourcing our products, we ensure a long sustainable lifecycle so you can get the most out of your technology. Keeping hardware up-to-date and reliable, as well as recycling and refurbishing old devices means we keep customers happy and provide a clean environmental footprint. Device management and sourcing can be a challenge to keep on top of for most businesses. When devices need replacing or repairing we are here to support you through our variety of comprehensive services. Total work closely with our partners and vendors to ensure that the end-of-life products are managed and recycled in the correct way. Understanding the needs of all our customers allows us to give personalised advice and bespoke our services to overcome challenges. Working efficiently and effectively, we get to the root of the problem and address it with the appropriate solution. From asset management to technology supply, Total has you covered in all areas. Configuration - What we do Total offers a wide variety of services to configure new end user, networking and data centre equipment. You benefit from professional configuration work undertaken in a controlled environment plus quicker and easier, straight from delivery, deployments. What it includes Imaging (and image storage) Upgrading RAM Replacing hard drives with SSD (+ OS transfer) Keyboards changed to another language Bespoke builds OS downgrades or upgrades assigning domain settings and AD group policies Bench testing Asset tagging and warranty registrations Device deployment - What we do Few IT teams have the capacity to manage desktop refresh programmes without seconding, often over-qualified, staff from their day jobs, bringing in expensive contractors and juggling several specialist suppliers. Equally, you want to provide an excellent end-user experience – and that’s easier said than done. Total can provide you with a complete deploy-to-desk solution, built around your specific requirements. You benefit from a successful and well-managed project that achieves high levels of user satisfaction. Saving you time, money and trouble, Total’s Deploy-to-Desk service provides you with a reliable and easy to manage deployment of new desktop hardware and associated software. What it includes Single end-to-end solution Service tailored to your needs Exemplary user experience A proven process Professional and reliable delivery team Dedicated project management Regular updates and reporting On time, on budget project delivery Secure, compliant and certified equipment disposal

Total Computers professional services offer comprehensive support to customers in getting started with or expanding their use of Microsoft 365. They provide a range of services tailored to meet the specific needs of each customer, ensuring a smooth and successful implementation of Microsoft 365 within their organisation. Here are some key ways in which Total Computers professional services support customers: Total Computers professional services begin by conducting a thorough needs assessment to understand the unique requirements and goals of the customer. They work closely with the customer to determine the scope of the Microsoft 365 implementation or expansion, considering factors such as the size of the organisation, existing infrastructure, and specific business needs. Based on the needs assessment, Total Computers professionals help customers develop a detailed plan and design for the Microsoft 365 implementation or expansion. They consider various aspects such as user roles and permissions, data migration, security and compliance requirements, and integration with existing systems. This planning phase ensures a well-thought-out approach that aligns with the customer's goals and maximises the benefits of Microsoft 365. Total Computers managed services offer ongoing technical support to customers using Microsoft 365. They provide assistance with troubleshooting, resolving issues, and addressing user queries related to Microsoft 365 services. This support ensures that customers can rely on a dedicated team of experts who can quickly address concerns, enabling a smooth, uninterrupted experience with Microsoft 365.

£720 is an estimated cost per device per year, will change dependant on device, services needed and software required. Minimum term is 3 years per device