https://store-images.s-microsoft.com/image/apps.59435.82d983ae-0a17-4751-9af4-033596d53be8.1d422a9e-ea87-4bcf-a604-ff481701c6ce.ecb39c9d-f592-4b7d-a09e-3b9356588fa9

Dynamics 365 Customer Service: 1-Day Implementation

Tisski Limited

Pricing £850

Microsoft Dynamics 365 Customer Service unifies the way people experience your organisation through self-service, peer-to-peer and assisted service. This service implements it in your organisation

Build great customer relationships by focusing on optimum customer satisfaction. Dynamics 365 Customer Service provides many features and tools that organizations can use to manage the services they provide to customer by:

  • Tracking customer issues through cases.
  • Recording all interactions related to a case.
  • Sharing information in the knowledge base.
  • Creating queues, and route cases to the right channels.
  • Creating and tracking service level agreements (SLAs).
  • Defining service terms through entitlements.
  • Managing performance and productivity through reports and dashboards.
  • Creating and scheduling services.

At a glance

https://store-images.s-microsoft.com/image/apps.62597.82d983ae-0a17-4751-9af4-033596d53be8.1d422a9e-ea87-4bcf-a604-ff481701c6ce.0a0a821a-e518-4938-8833-3019bb4ab044