Digital Experience Assessment: 5-Day Workshop

Specifically aimed to help business leaders further develop effective IT strategies and policies through a detailed understanding of employees needs and requirements, whilst also increasing employee satisfaction.

We analyse the existing infrastructure and collaboration approach to inform a project roadmap with a goal to enhance business processes for digital change and improve employee experience, wellbeing and productivity. Microsoft is the core of our recommendations and roadmap. Whether as a new environment or maximising on existing investments, we seek to drive excellence and active usage across Microsoft 365; Teams; Enterprise Mobility + Security and Azure with a focus on governance, compliance and security

Agenda

1. Digital Survey – Questions collated from a range of industry consultative leaders and Ricoh’s own experience. Analysis provides the detail required whilst maintaining engagement with employees (1 day)
2. Employee Workshops – Engages directly with end users specifically to understand which technologies help and which hinders them in their daily activities/tasks (2 days)
3. Interviews – Gain a deep understanding of how an employee works, with focus on how they collaborate, access technology, perform tasks and what workflows they undertake daily (2 days).

Upon completion a report containing findings and recommendations to enhance the current digital workforce including consumption of technology, security risks, devices used and Microsoft 365 usage. Modelled on the Gartner Digital Maturity Model, current vs possible future score is provided as well as a graphical priority map, highlighting which projects are most urgent vs highest risk to the organisation to give a roadmap to change. Finally, virtual Personas mapped to user groups help reduce the burden of IT through reduced catalogues and spend.

Estimated price based on 1 Digital Survey, 2 x Employee Workshops, 10 1-2-1 Interviews. Additional Workshops and Interviews can be added at extra cost.