Modernize Communications Workshop

This workshop is designed to guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling. We will guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling. Through ‘art of the possible’ demonstrations, use case design and deep-dive planning, you will obtain actionable recommendations to deploy and adopt Microsoft Teams Calling with phone system.

Operator Connect is Microsoft’s latest offer allowing you to integrate our voice services directly into Microsoft Teams. NTT DATA are one of a limited number of global providers who have been selected by Microsoft to provide PSTN directly to your Teams environment and this workshop will support your transition for both the people and technology aspects of the change.

We have developed the Modernize Communications Workshop to be delivered remotely or in-person and they’re typically completed over the course of 2 days. The workshops will be delivered by our professional services team, engaging with your business decision makers, technical team and change managers, to ensure we cover all aspects of your Teams deployment.

Day one typically covers: An evaluation of your current telephony and PBX needs. Environmental and workload analysis, including existing infrastructure and telephony state Demonstration of the end-to-end Teams Calling experience to showcase Microsoft Teams Calling as your telephony solution.

Day two typically covers: Direction on how to transition various user profiles into a modern collaboration and communication environment. Showcase the rich portfolio of 3rd party applications and devices that can complement the Teams Calling experience. Customized, actionable recommendations you can follow for seamless transition.