Microsoft 365 Copilot Agents Accelerator: 3 day

Microsoft 365 Copilot Agents Accelerator

Copilot is more than just Chat.

Copilot agents are intelligent assistants that can automate tasks, provide insights, and enhance decision-making processes. They can significantly benefit organizations by streamlining operations, improving customer engagement, and increasing overall efficiency. However, getting started with Copilot agents can be challenging due to the need to resource technical expertise, identify the right use cases, and integrate with external business systems.

Insight’s Copilot Agents Accelerator

Our comprehensive three-day workshop is designed to empower clients with the capabilities of Microsoft Copilot agents and Copilot Studio. Participants will gain an in-depth understanding of Copilot agents, learn to identify valuable use cases, and build a simple agent using external data sources. This hands-on experience will enable clients to leverage Copilot technology effectively, enhancing their operational efficiency and decision-making processes. With this knowledge, Insight will help you plan for wider deployment of agents to maximize your AI investment.

Workshop outline

Day 1: Inspire

• Art of the possible with Copilot agents and Copilot Studio • Key features and benefits • Real-world examples and case studies

Day 2: Identifying use cases

• Techniques for identifying and prioritizing use cases • Interactive brainstorming sessions • Mapping use cases to business objectives

Day 3: Copilot agent proof of concept

• Hands-on development of a Copilot agent • Integration with an external data source • Testing and refining the agent

Additional information

Copilot agents open a world of possibilities. Consider the following use cases:

• Resolve IT tickets with context and memory. • Route managers’ approvals . • Make travel reservations. • Answer questions about products and services. • Handle customer complaints. • Qualify sales leads. • Manage knowledge base.

Deliverables

• Comprehensive workshop materials • A functional Copilot agent prototype • Recommended next steps