Getting the right knowledge & insights by using Microsoft 365 provides great value for organizations. These knowledge & insights can be enriched by using Viva Topics when having this solution correctly implemented within the organization. Therefore, e-office guides Viva Topics implementations.

e-office helps you envision your desired state - one that encourages greater information growth within your organization by bringing knowledge to users seamlessly and connecting knowledge to subject matter experts. Our team will work with you to understand your priorities, challenges, and culture to design a solution that meet your needs by:

Focusing on building a practice of information collaboration and knowledge management
Fostering connection between teams and information with community of experts at core
Coaching knowledge managers and topic contributors to easily access and curate content for corporate knowledge base

Approach & Deliverables:

Plan: Identify and prioritize Viva Topics scenarios and Knowledge management metrics, high priority topics and source sites to mine for topics. Assess knowledge culture and help build curation model. Plan awareness and role enablement activity and Early Adoption program (EAP) and Setup and configure tenant, permissions, topic identification and help kick start topic curation.
Implement: Launch awareness campaign and KM role enablement activity. Implement EAP and monitor via reporting to review impact of EAP program. Reporting of impact via business value, usage, internal success stories. Identify improvement with feature requests and update launch plans
Measure: Expand management of topics across independent business units. Develop broader crowd-sourcing plan for topics and prioritization for curation activities for e.g., impressions and quality scores. Drive adoption and change management initiative to realize the value of your investment in Viva Topics

Terms, conditions, and pricing are custom to each engagement.

Viva Topics:3Months Implementation

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