Managed Services - Microsoft 365

With the Microsoft 365 suite there are over 155 different features available that cover technologies from Identity, Security, Email, Calling, Collaboration, Meetings, and more. Most organizations only use 12% of the features they are licensed for. Our Managed Services approach takes on Service Desk and Administration (MCAD - Moves, Changes, Adds, and Deletes) and we take it a step further by working with you to start taking advantage of the features you are licensed for by setting up and configuring them based on your business need. Features such as (but not limited to) Mulit-Factor Authentication, Single Sign On, Self Service Password Reset, Self Service Group Management, Mobile Device Management, Mobile Application Management, Privilege Identity Manager, and more. Each engagement is tailored to your business needs and requirements. To start, you’ll be assigned a Solutions Architect that will do a discovery session to find out what is important to your business, and work with you to build a priority road map of features or track that is specific for your organization’s needs.