Imagine a trial engagement that leverages your data and industry best practices to revolutionize your service and maintenance processes, thereby enhancing customer service.

Service and maintenance facilities (aviation, turbines, etc.) and many manufacturers require software that ensures customers and their equipment repairs are profitable, compliance needs are met, traceability is maintained, and more. Company-owned equipment is an investment that must be available and working at optimal performance. Managing your own or your customer's equipment is crucial to the success of any organization.

Business Central offers a comprehensive suite of modules that an organization can choose to utilize based on their specific needs. The flexibility within the product lays the groundwork for streamlining processes within any organization.

Modules such as Project Accounting, Service Management, Case Management, Purchasing, Production, and CRM are often utilized by those who specialize in service and maintenance. Business Central can be configured to assist with both internal and external service and maintenance requirements.

The key to maximizing the benefits of Business Central lies in how well the modules within the system are integrated, set up, and configured to meet and ultimately streamline the process flow requirements.

This Proof of Concept (POC) is designed to reimagine how your business approaches service and maintenance. Our experts will create a test instance of Business Central, configure it with your data, and provide a conference room pilot to your team and executives.

Deliverables

List of business requirements
Fit/gap analysis
Mapped service and maintenance processes
Test scenario setups
Task guides for service and maintenance transactions
Demonstration/training
Time to process transactions/play in sandbox

These deliverables will not only ensure your organization makes the right choice when investing in an ERP solution, but also provide a valuable head start towards a successful implementation.

Each POC will focus on one area: Internal or External Service and Maintenance. This approach allows us to provide a tailored solution that best fits your organization's needs. Let's revolutionize your service and maintenance processes with Business Central!

Dynamics 365 Sales

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