A practical, instructor‑led introduction to Microsoft 365 Copilot and AI tools that helps business users build confidence, improve productivity, and apply AI safely in real workplace scenarios
Build confidence and capability with a practical, hands‑on introduction to Microsoft 365 Copilot and everyday AI tools. This engagement demystifies AI for business users, using clear language, real workplace scenarios, and guided activities to help participants apply AI safely and effectively in their day‑to‑day work. We explore Microsoft 365 Copilot across Word, Excel, Outlook and Teams, introduce complementary AI tools like ChatGPT, and provide practical frameworks to help every participant identify role‑specific use cases. You’ll gain a stronger understanding of how AI can reduce administrative effort, improve productivity, and support better decision‑making—while learning essential safe‑use practices to reduce organisational risk. This course also highlights opportunities to extend value through Microsoft 365, automation, and readiness for more advanced AI programs.
What’s Included
Expected Outcomes