https://store-images.s-microsoft.com/image/apps.23811.cf6f4869-4a1f-41c8-8e99-253f7bea9340.1dfc0023-f6bf-41e4-9ce7-4486217010aa.d8c713d2-fdd2-409f-9fef-0d0bfd79d95c

Tickets

by Konica Minolta IT Solutions Czech s.r.o.

A Single central APP for submitting incidents, requests, suggestions and questions.

Tickets is a simple, user-friendly canvas application that enables internal users to create, track, and manage support cases. It serves as a frontend to follow-up systems such as Dynamics 365 Customer Service or Service Desk, allowing users to monitor case status, add activities, edit request details, and attach files.


Key benefits

  • A single central app for submitting incidents, requests, suggestions, and questions.

  • Instant access to the application directly through Microsoft Teams in the relevant team.

  • The application allows internal users to submit cases and track their progress.

  • Serves as a user-friendly frontend for follow-up systems providing support, such as Dynamics 365 Customer Service or Service Desk.


A Microsoft Power Apps license (Per App or Per User) is required to use this application as a admin.

At a glance

https://store-images.s-microsoft.com/image/apps.7259.cf6f4869-4a1f-41c8-8e99-253f7bea9340.1dfc0023-f6bf-41e4-9ce7-4486217010aa.cb2085ba-3ff6-42c3-973f-326bd9d2ae6a
https://store-images.s-microsoft.com/image/apps.15665.cf6f4869-4a1f-41c8-8e99-253f7bea9340.1dfc0023-f6bf-41e4-9ce7-4486217010aa.2f4e53ef-c420-416b-97b6-24c212b75356
https://store-images.s-microsoft.com/image/apps.1615.cf6f4869-4a1f-41c8-8e99-253f7bea9340.1dfc0023-f6bf-41e4-9ce7-4486217010aa.40882517-efc7-46db-ac7d-9ea0c2b0e42f
https://store-images.s-microsoft.com/image/apps.1184.cf6f4869-4a1f-41c8-8e99-253f7bea9340.1dfc0023-f6bf-41e4-9ce7-4486217010aa.2f1445e8-e5a1-4a13-89b8-90e2613e4716