Enterprise Number Archiver

Use a TeleMessage connector in the Microsoft 365 compliance center to import and archive Short Messaging Service (SMS) and Multimedia Messaging Service (MMS) messages, chat messages, voice call recordings, and voice call logs from the Enterprise Number Archiver. After you set up and configure a connector, it connects to your organization's TeleMessage account once every day and imports the mobile communication data of employees using the TeleMessage Enterprise Number Archiver to mailboxes in Microsoft 365.

After the TeleMessage Enterprise Number Archiver connector data is stored in user mailboxes, you can apply Microsoft 365 compliance features such as Litigation Hold, Content Search, In-Place Archiving, Auditing, Communication compliance, and Microsoft 365 retention policies to Enterprise Number Archiver data. For example, you can search the TeleMessage Enterprise Number Archiver SMS, MMS, and Voice Call using Content Search or associate the mailbox that contains the Enterprise Number Archiver connector data with a custodian in an Advanced eDiscovery case. Using an Enterprise Number Archiver connector to import and archive data in Microsoft 365 can help your organization stay compliant with government and regulatory policies.

1. Your organization works with TeleMessage to set up an Enterprise Number Archiver connector. For more details refer to here.

2. The Enterprise Number Archiver connector that you create in the Microsoft 365 compliance center connects to the TeleMessage site every day and transfers the email messages from the previous 24 hours to a secure Azure Storage area in the Microsoft Cloud.

3. The connector imports the mobile communication items to the mailbox of a specific user. A new folder named Enterprise Number Archiver is created in the specific user's mailbox and the items are imported to it. The connector does mapping by using the value of the User’s Email address property. Every email message contains this property, which is populated with the email address of every participant of the email message. In addition to automatic user mapping using the value of the User’s Email address property, you can also define a custom mapping by uploading a CSV mapping file. This mapping file should contain User’s mobile Number and the corresponding Microsoft 365 mailbox address for each user. If you enable automatic user mapping and provide a custom mapping, for every email item the connector will first look at custom mapping file.