https://store-images.s-microsoft.com/image/apps.33673.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.0b74084a-a1b8-4440-abba-261b977df9e0

UNFYD.CIA

by SmartConnect Technologies Pvt. Ltd

UNFYD.CIA ::: GenAI - Intelligent Automation - Digital XP Operations

Intelligent automation in DxP centers (BPM / Shared Services / BPO / GCC… ) refers to the use of advanced technologies, such as artificial intelligence (AI) and robotic process automation (RPA), to streamline and enhance customer service and support operations. It involves automating repetitive and rule-based tasks while also leveraging AI to improve customer interactions, data analysis, and decision-making. Here are some key areas of automation in contact centers and the associated benefits:


At a glance

https://store-images.s-microsoft.com/image/apps.45974.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.828c1173-f0eb-44d0-85fd-097872565695
https://store-images.s-microsoft.com/image/apps.14431.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.efe3b4f7-b53b-4bb7-b7f9-b773677ec73e
https://store-images.s-microsoft.com/image/apps.63270.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.f3d4f343-5df9-41f2-bd2f-2dcd9f90d987
https://store-images.s-microsoft.com/image/apps.2631.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.1d142d59-fd95-46c5-9f2a-1b366287ff25
https://store-images.s-microsoft.com/image/apps.40522.0f63436b-72e0-4859-af90-e8320d1e6a73.8f61f91d-90e9-4df0-a97c-d8b3f75a4d60.fed2ee93-6412-4707-be18-b338ebb58f47