ServiceNow Healthcare and Life Sciences Clinical Device Mgmt

Discover how digital transformation can redefine healthcare experiences and outcomes without compromising on security or compliance

Improve experiences for your healthcare or life sciences organization and find efficiencies in your core processes by adding configurable, pre-built Healthcare and Life Sciencesworkflows on top of your existing systems. Then, build the apps and digital workflows you need to support future business and care models with little coding required. Finally, unite it all on one agile, interoperable platform with a single Healthcare and Life Science data model. The Healthcare and Life Sciencesdata model is compliant with the Health Insurance Portability and Accountability Act (HIPAA) and aligned to the Health Level Seven International (HL7) industry standard including the Fast Healthcare Interoperability Resources (FHIR) standard.

Drive digital transformation by using automated and intelligent workflows

Enable your organization to deliver healthier outcomes with a single platform. Use foundational capabilities within the Healthcare and Life Sciences Service Managementapplications built on the Now Platform including an HL7 FHIR data model, consent management, patient 360-degree view, patient portal, and pre-configured workflows. The platform also includes App Engine that allows organizations to expand on existing workflows or create new workflows to meet the unique needs of their organization.

Reduce operational risks and improve digital engagement

Enable patients to sign consent forms online. Provide intelligent service triage across various platforms and channels including mobile, text, chat, and voice. Move work and information to impacted teams for better speed, visibility, and prioritization.

Improve productivity of patient and care teams

Enable healthcare service teams to streamline workflows with playbooks, automated tasks, dashboards, and case management.

Meet the challenges of global disruption in healthcare