Desk365
by Kani Technologies Inc
AI-powered ticketing system for teams of all sizes
The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.
Key Features:
Integrations – Plug in directly with Microsoft Teams or other tools to manage tickets within a platform you already use
AI-powered – Advanced AI-features that let your human agents focus on what really matters
Omni-channel - Handles and organizes customer support requests via email and other channels efficiently
Automations - Streamlines workflows by automating routine tasks and saving you time
Mobile - Ensures accessibility and functionality across mobile devices.
Knowledge Base - Provides a self-help resource for customers to find quick answers.
SLA and Round Robin - Organizes and prioritizes tickets for better response management.
Canned Responses - Saves time with pre-written templates and responses for common queries.
7000+ customers across 60+ countries choose Desk365 for our easy-to-use product, human-first customer support, and quick set up process. Desk365 is truly built for teams of all sizes coming from a myriad of departments like HR, marketing, sales, and facilities – all this in addition to IT, and customer support.
Click the blue "Get It Now" button above to install our free trial and experience the Desk365 advantage firsthand.
Pricing - https://www.desk365.io/pricing/
Help Center - https://help.desk365.io/en/
Contact Us - https://www.desk365.io/contact/