Business transactions and operations depend on correct, consistent, current, and quickly accessible master data.
Vendor payment issues, inability to invoice customers, and missing time to market can all be traced back to problems with master-data management processes.

When master data processes are not managed by proper technology solutions, they might lead to:

Longer cycle times
Inefficient operations
Poor data quality
Limited insights and analytics
Lack of governance and unclear roles and responsibilities

Focusing on process orchestration and automation of data capture and stewardship processes addresses these key challenges.
The Intelligent Data Orchestration Tool (iDOT) by Genpact brings together the capabilities of Microsoft Azure as the technology foundation and Genpact’s best-in-class process design with pre-built accelerators, workflows, pre-defined data dictionaries, business rules, and KPIs. iDOT creates a user-centric orchestration solution that addresses the challenges and unlocks business benefits in terms of speed, efficiency & productivity, data quality and governance.

iDOT aims to solve the following business challenges:

Long cycle times in data orchestration, by enabling faster availability of data for business processes
Lack of clear roles and responsibilities and data governance, by enabling clear ownership of data
Data quality issues during data collection process, by enabling first-time-right data
Efficiency issues due to offline and manual process steps and lack of automation, by enabling better productivity of resources

Some of the master data domains that iDOT addresses include:

Customer Master
Product/Material Master
Vendor Master
Finance Master

Key process components that you can enable using iDOT for each of the data domains:

Data collection and portals
Data validation
Review and approval cycles
Enrichment through 3rd-party data
Creation of data in ERP systems
Update or maintenance of data in ERP systems
Block/unblock and manage the lifecycle of the master data
Full end-to-end visibility of workflows

iDOT impact on your business

30-40% increase of speed to market
About 40% increase of first-time-right
30-35% increase of efficiency and productivity

Genpact Cora Intelligent Data Orchestration

by Genpact