Evolve IP provides a seamless integration with Microsoft Teams via direct routing. By leveraging their Cisco platform to deliver PBX features securely and rapidly, Evolve IP provides the best of both worlds to enterprise and midmarket businesses. The powerful combination allows employees to work anywhere – driving productivity and ensuring your people and offices stay connected.

Evolve IP’s market-leading solution delivers the advanced collaboration, telephony, and contact center features enterprises need, including:

Platform-level Direct Routing: A completely unified collaboration and voice experience for users on any device – without bots, browser extensions, or 3rd-party software.
High-Availability: Evolve IP’s solution has a proven history of 99.999 reliability and offers business continuity features.
Native integration with Cisco VoIP, plus Evolve IP applications, delivers more enterprise features than any other platform, including:

o Native Microsoft Teams experience (including mobile)

o Full voice functionality from any Microsoft Teams instance

o Supports Web and installed client, no additional software needed

o Integrates with other collaboration apps

o Hosted PBX & Contact Center capabilities for non- Microsoft Teams use cases

o CRM integration options and support

SIP Handsets: Leverage existing SIP handsets or deploy Microsoft Teams-enabled devices
Evolve IP Innovation: Business SMS, Call Recording, AI Speech Analytics and Omnichannel Contact Center – all delivered within the Microsoft Teams app.
Microsoft Gold Partner: Get Microsoft Teams Voice and Microsoft 365 licensing on one bill. Plus, access to annually certified Microsoft experts and 24/7/365 US-based support.

Evolve IP enables employees to Work Anywhere™ productively and securely. Our enterprise solutions seamlessly integrate collaboration & communications, digital workspaces, and contact center – all delivered from a browser on any connected device.

“terms, conditions, and pricing are custom to each engagement”

Teams Direct Routing Voice: Managed Service

by Evolve IP, LLC.