Empirix KLERITY® 5G Customer Experience & Service Assurance

Empirix KLERITY® puts you on a path towards Automated Assurance of Network & Service Performance and Customer Experience for the 5G Era

Empirix is a leading provider of carrier-grade customer experience assurance for the 5G era, empowering Communications Service Providers (CSPs) and Enterprises to deliver high quality digital service (voice, data & IoT) experiences and deep insights with KLERITY, the world’s first cloud-native, by design, monitoring and service assurance solution.

Throughout network and service lifecycle stages (pre-launch preparation, service launch, daily operations and management), optimization of customer and device experience, service SLAs and network performance is critical. This requires unified, correlated, end-to-end and highly granular visibility, monitoring, analytics and troubleshooting across subscribers, devices, applications, services and networks, with drill-down to individual call/data sessions and deep packet analysis.

KLERITY’s cloud-native monitoring and service assurance capabilities support a broad range of hybrid (physical, virtual, cloud) networks (3G/4G/5G/Wireline Telco, IT and IoT) and Use Cases (eg Analytics, CEM, Enterprise/private 5G, Industrial IoT monitoring and analytics, and network slice monetization) enhanced by automation and AI/ML, and available under a subscription-based business model that provides up to 40% reduction in TCO versus traditional assurance systems.

For 5G Standalone Architecture (SA) networks, KLERITY enables:

5G SA Pre-Launch Preparation

Technology evaluation and insights into the new SBA with end to end call flow visualization
Network function vendor evaluation with comparison and benchmarking
Field Trial evaluation and traffic profiling
End to end vendor interoperability performance and troubleshooting of subscriber and protocol issues at packet/session levels
Network design validation including user plane and control plane (CUPS) visualization and correlation and bandwidth and latency performance in Edge deployments

5G SA Launch & Operations

Proactive and preventative operations with performance and quality degradation alerts
SLA management of enterprise 5G use cases and individual subscribers with the right combination of uRLLC, eMBB and mMTC KPIs and KQIs
Network, service and application performance, and subscriber experience troubleshooting
End to end network and service performance, quality and experience health dashboards
Reduced MTTR with Root Cause Analysis of subscribers and protocols
Visualize and troubleshoot inter-RAT 3G/4G/5G performance degradations

Empirix KLERITY® Service Assurance for 5G

by Empirix Inc.